We take your privacy seriously. This privacy statement explains how Nanchang Zhijie Network Co., Ltd. trading as ytlmall (collectively “we”, “us”, “our”) collect, use, share and process your information.
Collection and Use of Personal Data
Personal data is information that can directly or indirectly identify you. Personal data excludes irreversibly anonymised or aggregated data which can no longer identify you.
We follow principles of legality, legitimacy and transparency. We process minimal data within limited purpose scope and deploy technical and administrative security safeguards. Personal‑data processing supports account verification, fraud‑monitoring, safety‑and‑security protection for our platform and services, based on our legitimate business interests.
Types of personal data we collect
ⅰ. Data you provide:
We collect information you submit when creating an account, contacting support, completing surveys, using chat‑support tools or placing orders. For purchases, we collect payment‑related data (card details, authentication information), billing‑address, shipping‑address and contact information.
ⅱ. Service‑usage‑related data:
When you visit our website, we collect device‑type, unique‑device identifier, IP‑address, operating‑system, browser‑type, usage statistics, diagnostic data and approximate location data (where available via GPS / IP‑based technology) to improve our service quality.
How we use your personal data
Generally, personal data is used to provide, improve and develop our products & services; communicate with you; deliver targeted marketing contents (upon your explicit prior consent); and protect our platform and customers.
1. Deliver, improve and develop services: Data analysis, research, audits, promotion‑campaign administration. Processing is based on our legitimate business interest.
2. Communication with you: We send service‑related transaction notifications. Marketing‑related emails will only be sent upon your explicit prior consent. You may withdraw consent any time by contacting our support. You may opt‑out of marketing emails. We also use your data to respond to your customer‑service enquiries.
We may share your personal‑data with third‑party marketing partners
only upon your explicit prior consent. You may withdraw consent at any time by contacting us.
Cookies definition & usage
Cookies are small text‑files stored on your web browser. Together with comparable identification technologies, cookies help us personalise content, measure advertisement performance, analyse user behaviour and deliver safer website experience. Specific cookie types vary according to pages you visit on our site.
Disclosure of Personal Data
We may share personal‑data with trusted strategic partners assisting us to fulfil orders and deliver services. We will not share your personal‑data for third‑parties’ independent marketing purposes without your explicit prior consent.
We may disclose personal‑data under following circumstances:
1. Fulfilling legal obligations applicable within European Economic Area (EEA) or your resident‑country. For EEA residents our processing complies with GDPR Article 6(1).
2. Business‑restructuring scenarios: Merger, acquisition, joint‑venture, asset transfer, bankruptcy‑related proceedings. Personal‑data may be transferred to relevant third‑parties together with business assets.
3. Good‑faith protection of our legal interests: Enforce our terms, investigate fraud, protect our operations or users’ lawful rights.
4. Comply with valid legal‑process, governmental‑authority requests, national‑security or public‑importance requirements.
Children
Our platform is intended for adults aged 16 and above. We do not knowingly collect personal‑data from users under 16 years old. If we discover we hold data of under‑16‑year‑old users, we will take prompt steps to erase such records. Please notify us if you are aware that a minor under 16 has submitted personal‑data to us.
Your Data‑Subject Rights
You hold rights to access, correct, delete your personal‑data; restrict or object to further processing; receive your personal‑data in structured standard‑format; and lodge complaints to competent data‑protection authority.
We may request identity verification before processing your privacy‑right‑related requests. We aim to respond to valid user requests within 30 calendar days. Some requests may be declined if constrained by applicable‑law requirements. Please submit your privacy‑right‑request via our support‑contact channel.
Customer Service Working Hours: Monday‑Friday, 09:00‑18:00 (GMT+8, China Standard Time)
Third‑party Websites & Services
Our website may embed hyperlinks pointing to third‑party websites. This privacy‑policy only governs data collected by ytlmall. We are not responsible for third‑party privacy practices. We strongly recommend you review third‑party privacy‑statements before interacting with external sites.
Data Security, Integrity & Retention
We deploy reasonable technical, administrative and physical safeguards to prevent unauthorised access. We retain personal‑data only for periods necessary to fulfil purposes laid out in this statement, unless longer retention is required or permitted by applicable law.
Amendments to Privacy Statement
We may update this privacy‑policy due to regulatory‑changes, industry‑practice evolution or technical‑upgrades. Your continued website usage after effective‑date of revised version constitutes acceptance of updated privacy‑policy. If you disagree with revisions, please cease using our service and contact us for account closure.
